Privacy Policy
Last Updated: 14/11/2024
inKAM Design (“Company,” “we,” “us,” or “our”) is firmly committed to safeguarding your personal data. This Privacy Policy provides you with clear information on how we collect, process, disclose, and protect your information when you engage with our services or visit our website. Operating from Bulgaria with a global reach, our practices are designed to comply with the General Data Protection Regulation (GDPR) and other applicable international data protection laws.
1. Scope of Data Collection
Our data collection efforts are targeted at collecting only the information necessary to deliver our services effectively.
a. Personal Data
Data that directly identifies you, including:
- Identity Data: full name, business address, and professional title
- Contact Data: email address, phone number, mailing address
- Transaction Data: records of product or service interactions, payment details, and client preferences
b. Technical Data
Information collected from interactions with our website, such as:
- Usage Data: details about your visit, including access dates, times, and referring/exit pages
- Device Data: IP addresses, browser type, operating system, and similar identifiers
- Cookies: data collected by cookies on our website; refer to our Cookie Policy for further details
2. Purpose of Data Processing
We process your data only to achieve specific, legitimate business purposes, such as:
a. Service Delivery and Operational Efficiency
- Fulfilling contracts and ensuring our services are tailored to your needs
- Communicating with you regarding ongoing or prospective service engagements
- Enhancing website functionality and ensuring user satisfaction
b. Marketing and Client Engagement
Upon obtaining your consent:
- Sharing information about our latest services, promotional offers, and upcoming events
- Tracking email interactions to tailor our marketing efforts based on your interests
c. Legal Compliance and Protection
- Ensuring compliance with applicable legal and regulatory obligations
- Enforcing contractual agreements and protecting the Company’s rights and property
3. Legal Basis for Data Processing
Our lawful basis for processing personal data includes:
- Performance of Contract: to fulfill obligations in our service agreements
- Legitimate Interests: ensuring effective business operations and client satisfaction
- Consent: as required, for direct marketing or specific client interactions
- Legal Compliance: adhering to laws such as GDPR and other relevant regulations
4. Data Retention and Storage
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Retention periods are determined based on:
- Statutory obligations in our industry
- Operational needs and legitimate business purposes
- Client preferences for data retention or erasure
5. International Data Transfers
Given our international operations, personal data may be transferred to countries outside the European Economic Area (EEA). We apply industry-standard safeguards to ensure compliance, including:
- Standard Contractual Clauses endorsed by the European Commission
- Binding Corporate Rules or equivalent certifications where applicable
6. Data Sharing
Data may be shared with:
- Third-Party Service Providers strictly for operational needs (e.g., payment processing, IT support)
- Business Partners in collaboration for joint projects, with your explicit consent
- Legal Authorities when required to comply with lawful requests
7. Security Measures
We implement strict measures to protect your personal data, including:
- Encryption of sensitive data during transmission
- Access Controls restricting data access to authorized personnel only
- Regular Audits of our data protection policies and practices
However, please be advised that while we strive to use commercially acceptable means to protect your personal data, absolute security cannot be guaranteed.
8. Data Subject Rights
In accordance with GDPR and applicable regulations, you are entitled to:
- Access to your data, and the right to receive a copy of the data held by us
- Rectification of any inaccurate or incomplete information
- Erasure of data, subject to certain conditions
- Restriction of processing activities under specific circumstances
- Objection to certain types of data processing
- Data Portability enabling you to transfer your data to another entity
- Withdrawal of Consent for processing activities where consent was the legal basis
To exercise any of these rights, please contact us at office@inkam.eu. We are committed to responding promptly and, at the latest, within 30 days.
9. Use of Cookies and Similar Technologies
For information on how we use cookies, please refer to our [Cookie Policy].
10. Updates to the Privacy Policy
This Privacy Policy may be revised periodically to reflect changes in our practices or legal requirements. Changes will be posted on our website, and where appropriate, we may notify you via email.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact:
inKAM Design
Email: office@inkam.eu
Address: Ulitsa “Professor Hristo Vakarelski” 12, entrance B, apt. 11B, Sofia 1700, Bulgaria